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Privacy Policy

This policy explains what information The Address Consult collects, why we collect it, and how we keep it safe.

Information we collect

We collect the details you give us directly — your name, email address, phone number, budget and property preferences — when you submit an enquiry, request a viewing, ask for a valuation or subscribe to our newsletter. We also collect basic technical information such as pages visited and referring website so we can improve the site.

How we use your information

Your information is used to respond to enquiries, arrange viewings, prepare valuations, manage properties on your behalf, and share listings or market updates that match your stated interests. We do not sell your personal data to third parties.

Sharing with third parties

We only share your details where it is necessary to deliver a service you have asked for — for example with a property owner, landlord, or a professional adviser involved in a transaction — or where we are required to do so by law.

Data storage and security

Enquiries and account records are stored on secured, access-controlled systems. Access is limited to authorised members of our team, and we keep records only for as long as they are needed for the purpose they were collected.

Cookies and analytics

The website may use cookies and analytics tools to understand how visitors use our pages. These tools are only enabled when configured, and are used in aggregate to improve site performance and content.

Your rights

You may ask us at any time to access, correct or delete the personal information we hold about you, or to stop sending you marketing communications. Contact us and we will action your request.